Rear end damage

[2021ExplorerST#]

2021 ST here and i have the 3 bolt design in mine or 1 on the rear whichever you prefer lol.

 

[Clears]

I will be bringing my Explorer to the dealership on Wednesday for a recall (camera), for my sync acting all crazy regarding the massage seats, but mainly to have my rear subframe inspected and have them contact Ford about the 3 bolt issue. I'll let you guys know if I get anywhere with it.

 

[HaMaMsY]

my dealer contacted ford regarding the 1 bolt in my ST and this is the reply he got.

 

[ChefMAC283]

my dealer contacted ford regarding the 1 bolt in my ST and this is the reply he got. View attachment 8796

Well there ya go. Just have to wait for it to fail. Fun!!


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[Dark Knight]

problem for them is if a catastrophic failure immobilizes a car and kills off a family and kids w/2 dads then it's a PR problem for them, they should replace for anyone who wants it and stop doing it

 

[MattJ716]

problem for them is if a catastrophic failure immobilizes a car and kills off a family and kids w/2 dads then it's a PR problem for them, they should replace for anyone who wants it and stop doing it

Thats the argument I'm making... this is a legit safety concern... we should be able to have them swapped under warranty whenever we want.. not just upon failure.

 

[2021ExplorerST#]

Some people mention looking up there vin to see what the vehicle is specd out with. Is there a website i can look up to be able to type in my vin # to see about the subframe issue?

 

[MattJ716]

My claim is into my warranty reps hands.. he's at the dealership all day so he will be calling his Ford guys and will hopefully have an answer today or not if I'll be getting mine swapped out.

 

[MattJ716]

Some people mention looking up there vin to see what the vehicle is specd out with. Is there a website i can look up to be able to type in my vin # to see about the subframe issue?

Your local dealership parts department should have the capability of pulling the actual build sheet with actual part numbers.

 

[2021ExplorerST#]

Hey, I just checked mine and the passenger side rubber bushing was twisted as well. Wonder why and if it’s something to be concerned with or not.


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Id be concerned because if that rubber bushing is twisting it could possibly be over torquing that single bolt thats there and eventually lead to a failure!

 

[Jshaffer3819]

Id be concerned because if that rubber bushing is twisting it could possibly be over torquing that single bolt thats there and eventually lead to a failure!

Ok that’s what I was thinking. I do have the two bolts but will lay off on the quick starts from now on.


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[2021ExplorerST#]

Ooo gotcha i misread that i was thinking about the driver side bolt. I failed to realize that you mentioned the passenger side rubber bushing.

 

[bluesnake01]

problem for them is if a catastrophic failure immobilizes a car and kills off a family and kids w/2 dads then it's a PR problem for them, they should replace for anyone who wants it and stop doing it

The issue with this is so far there's been less than 5 documented findings on the bolt being broken. Most of them being tuned. I'm hoping they do something about it but so far, there's not enough for them to have a need to change it.

 

[MattJ716]

The issue with this is so far there's been less than 5 documented findings on the bolt being broken. Most of them being tuned. I'm hoping they do something about it but so far, there's not enough for them to have a need to change it.

It's literally the principle that these performance SUVs are being delivered to factory with parts installed that are not built/rated for the correct application. That alone should warrant us the ability to get them swapped out.

It shouldnt end up coming down to just "documented findings" (which is just us using the number 5 based on facebook and the forums compared to the actual amount of STs out there.

If enough people dive into it with the dealership to get this swapped out.. Ford will do something.

 

[HaMaMsY]

I ordered this https://fenfabrication.com/parts/fenfab-explorer-diffy-stiffy-brace/ff-fedsb as a temp solution until we figure our what ford will do with this issue.

I'm not gonna risk my family's life even if it is a 0.00001% chance that this bolt snap.

 

[Jshaffer3819]

Ooo gotcha i misread that i was thinking about the driver side bolt. I failed to realize that you mentioned the passenger side rubber bushing.

No worries. Still concerning though.


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[Jshaffer3819]

I ordered this https://fenfabrication.com/parts/fenfab-explorer-diffy-stiffy-brace/ff-fedsb as a temp solution until we figure our what ford will do with this issue.

I'm not gonna risk my family's life even if it is a 0.00001% chance that this bolt snap.

Looks easy enough to install. Any drilling?


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[HaMaMsY]

Looks easy enough to install. Any drilling?


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Dunno yet.

 

[Dark Knight]

5 instances is enough for me to think they need to do something before someone gets killed, this vehicle was marketed as a performance vehicle and intended for spirited driving this el cheap parts need to go

 

[MikeyP]

5 instances is enough for me to think they need to do something before someone gets killed, this vehicle was marketed as a performance vehicle and intended for spirited driving this el cheap parts need to go

Agreed. But this issue is Ford Performance is always at odds with Ford and this being just an Explorer. I know Ford has always been a little tight with the purse strings, but their last CEO, that goober from an office furniture company, really screwed them up as far as quality and vendor certification. The cars developed under his watch, the Explorer and Bronco, are clear evidence of that. And unfortunately things like this diff bolt issue are still going to happen until that mentality gets purged from the company.