Safety Recall 22S27 Rear Axle Bolt Fractures

[Boss240]

Do you have the single bolt subframe in your ST?

Gave him a call and he liked me as a plaintiff for this case. He said he was going to tell his team about me and see if they wanted to add me.

 

[CareerFiremanGuy]

I would consider myself having to replace a differential every 4th oil change, more than a minor issue. I would also say that the Sheriff having a dozen failures in their fleet, more than a minor issue. There were 4 Explorers at my small dealership waiting on rear ends.

That seems a bit more major than a camera issue, but they recalled for that..

I would point to the lack of hundreds of other people reporting large numbers of Explorers on dealer lots awaiting rear ends, as indicative of something less than a major issue. I would ask where is the outpoor of complaints by LEO's complaining of same. If I am going to believe such a thing, I need to see widespread evidence.

 

[Boss240]

I don't think it's widespread but more of a small percentage of vehicles. I doubt the bolt breaks much on the police vehicles as they have the less powerful motor/hybrid system.

 

[Sgt1411]

What I wanna know is where the F$%# is the new bolt so I can get this Auto Parking Brake software uninstalled.

 

[Boss240]

Broke my bolt n they never put the auto parking brake software in while it was in for the repairs. Said it didn't need it because everything was replaced. Sounded a little odd not to put it in after the bolt just broke but what do I know lol

 

[TheNorth]

I don't think it's widespread but more of a small percentage of vehicles. I doubt the bolt breaks much on the police vehicles as they have the less powerful motor/hybrid system.

The police vehicles do have the same ST 3.0TT engine as an available option and at least one police force is having enough problems that they decided to install braces, rather than waiting on Ford.

 

[CareerFiremanGuy]

... I doubt the bolt breaks much on the police vehicles as they have the less powerful motor/hybrid system.

True. It seems most agencies don't order the 3.0L Interceptors.

Broke my bolt n they never put the auto parking brake software in while it was in for the repairs. Said it didn't need it because everything was replaced ...

Unless it was replaced with a 4 bolt, I don't see how they can say you don't need the software.

The police vehicles do have the same ST 3.0TT engine as an available option and at least one police force is having enough problems that they decided to install braces ...

The 3.0L is "available", but it seems few (if any) departments are ordering them.

And seeing how there's 12,000 local police departments in the US, where are all the other vids/concerns/complaints about bolt sheers? I'm not seeing it.

 

[Jeppo]

Our local FD Battalion Chiefs drive ST Interceptors.

 

[Boss240]

I'm sure some smaller agencies do get the 3.0L TT but most do not.

 

[SeaRay]

My. recall was completed last week.

 

[rad_rob]

My. recall was completed last week.

What did your recall entail?

I have an appointment to take mine in next week for a few issues. I was originally taking it in to have the window switches replaced because of the peeling chrome (I think there is a recall for this as well, but he said they'd just cover it under warranty), and also the keypad on the door for the locks doesn't work half of the time. While I was on the phone, he said something about replacing my subframe bolt, so I asked more about it and he wasn't very specific. I know I have the 1 bolt subframe, but as far as I know my bolt is OK. I don't want them to change it just because, I want them to fix it properly.

On top of this subframe issue, the camera issue is another problem and they don't even have a fix for that yet. My service guy told me that the "fix" they had for that made things worse if anything, so they have stopped installing the "update" for that issue until Ford releases the "fix" for it.

After reading through this thread now, I'm not sure what my recall fix will entail as it relates to the subframe issue. I told the guy if they're just going to take the bolt out, and then put a new bolt of the exact same quality in, why bother? It seems Ford isn't going to install the proper subframe, so I'm curious to see how this plays out. I will post next week after I get the car back about what they ended up doing. I plan to ask them more info on the subframe issue and see what their response is.

 

[SeaRay]

What did your recall entail?

I have an appointment to take mine in next week for a few issues. I was originally taking it in to have the window switches replaced because of the peeling chrome (I think there is a recall for this as well, but he said they'd just cover it under warranty), and also the keypad on the door for the locks doesn't work half of the time. While I was on the phone, he said something about replacing my subframe bolt, so I asked more about it and he wasn't very specific. I know I have the 1 bolt subframe, but as far as I know my bolt is OK. I don't want them to change it just because, I want them to fix it properly.

On top of this subframe issue, the camera issue is another problem and they don't even have a fix for that yet. My service guy told me that the "fix" they had for that made things worse if anything, so they have stopped installing the "update" for that issue until Ford releases the "fix" for it.

After reading through this thread now, I'm not sure what my recall fix will entail as it relates to the subframe issue. I told the guy if they're just going to take the bolt out, and then put a new bolt of the exact same quality in, why bother? It seems Ford isn't going to install the proper subframe, so I'm curious to see how this plays out. I will post next week after I get the car back about what they ended up doing. I plan to ask them more info on the subframe issue and see what their response is.

My Vin # Fell off all the Recall sites after this was completed and the ford site no longer list vin as a Customer Dissatifaction repair for 150,000 miles

The only open recall is the camera, I haven't craweled under either to look at the number of bolts as of yet.

 

[Boss240]

What did your recall entail?

I have an appointment to take mine in next week for a few issues. I was originally taking it in to have the window switches replaced because of the peeling chrome (I think there is a recall for this as well, but he said they'd just cover it under warranty), and also the keypad on the door for the locks doesn't work half of the time. While I was on the phone, he said something about replacing my subframe bolt, so I asked more about it and he wasn't very specific. I know I have the 1 bolt subframe, but as far as I know my bolt is OK. I don't want them to change it just because, I want them to fix it properly.

On top of this subframe issue, the camera issue is another problem and they don't even have a fix for that yet. My service guy told me that the "fix" they had for that made things worse if anything, so they have stopped installing the "update" for that issue until Ford releases the "fix" for it.

After reading through this thread now, I'm not sure what my recall fix will entail as it relates to the subframe issue. I told the guy if they're just going to take the bolt out, and then put a new bolt of the exact same quality in, why bother? It seems Ford isn't going to install the proper subframe, so I'm curious to see how this plays out. I will post next week after I get the car back about what they ended up doing. I plan to ask them more info on the subframe issue and see what their response is.

I was told that the bolt is an upgrade after I had my diff fixed. Not sure it's really an upgrade but it can't hurt for them to replace it. It could be bent and you have no idea.

 

[rad_rob]

I was told that the bolt is an upgrade after I had my diff fixed. Not sure it's really an upgrade but it can't hurt for them to replace it. It could be bent and you have no idea.

Completely true. I think I even saw a post saying that happened to them not knowing until Ford swapped it. Either way its a good idea to let them do it. Just hoping the other issues on this get sorted out because all things considered, this thing is a blast to drive.

 

[scoobysportD]

For those that had the recall done and gotten a new bolt & bushing, did it fix all issues or do these still fail?

 

[Boss240]

I can tell you that 3 days after a complete repair and replacement that my new upgraded bolt was already bent. Was told the new bolt was actually an upgrade over the previous bolt.

I hadn't launched it hard or drove too aggressive. A few quick accelerations in the 3 days but nothing that any vehicle shouldn't be able to handle with ease.

Only reason I found out was mechanic that was installing my ID Speed dif brace loosened the dif bolt a little and noticed it was bent. He let me know so I could bring it back to Ford.

They ordered another bolt and replaced it once it came in.

 

[scoobysportD]

I can tell you that 3 days after a complete repair and replacement that my new upgraded bolt was already bent. Was told the new bolt was actually an upgrade over the previous bolt.

I hadn't launched it hard or drove too aggressive. A few quick accelerations in the 3 days but nothing that any vehicle shouldn't be able to handle with ease.

Only reason I found out was mechanic that was installing my ID Speed dif brace loosened the dif bolt a little and noticed it was bent. He let me know so I could bring it back to Ford.

They ordered another bolt and replaced it once it came in.

I feared this would be the response...

After 10 months of arguing and bickering with Ford NL and the dealer they finally admit there are issues with these cars, this being one of them.

As a final attempt to fix my issues they want to perform the 22N06 recall (which has been put out only last week or so for NL).

I fear it'll only be a very temporary fix at best if they don't change the subframe alltogether.

 

[Boss240]

Yes the only real fix would be the 4 bolt subframe. Ford will never go that route though as it's very costly and most people will never have this problem as they drive moderately

 

[Boss240]

What is the 22N06 recall?

 

[scoobysportD]

What is the 22N06 recall?

I think the follow up on 22S27 as customer satisfaction part of it all?