Safety Recall 22S27 Rear Axle Bolt Fractures

[CareerFiremanGuy]

Yeah I just read that. Not sure how I feel about that. It’s a bad design ford. You admitted that. If it breaks a second time you won’t cover it? I’m sure you could make a case but I don’t like that they limited. But anyway, the odds of it happening to begin with are extremely rare so two times I guess is even more rare.

Now if they repaired a first bolt break by installing a 4 bolt subframe, that'd be diferent.

 

[st8]

Now if they repaired a first bolt break by installing a 4 bolt subframe, that'd be diferent.

Yeah that’s how it should be!

 

[Cruising68]

Now if they repaired a first bolt break by installing a 4 bolt subframe, that'd be diferent.

Would really like to know the backroom dealings that gave the ST the 3 bolt. Glad it doesn't concern me anymore.

 

[TheHypnoToad]

Now if they repaired a first bolt break by installing a 4 bolt subframe, that'd be diferent.

Well they did say for “your peace of mind”.

If I broke the first bolt, my peace of mind would be with a new four bolt subframe. Because if I broke one, the chances are that even with an improved bolt, I’m going to break it again. Hoping I never have to take them up on their offer since it appears that based on the wording of the letter, that I’ll be very frustrated with what Ford is going to offer me as a resolution.

 

[CareerFiremanGuy]

Well they did say for “your peace of mind”.

It seems like it's for FORD's "peace of mind" rather than it is for ours. Lol

 

[CareerFiremanGuy]

Would really like to know the backroom dealings that gave the ST the 3 bolt. Glad it doesn't concern me anymore.

I knew at some point you'd be rubbing it in our faces! haha

To me, the 3 bolt situation means that I'll never tune it and that I'll be part of the 99.907% of owners who've never had a problem.

 

[Stone17]

Or you could just wait to see if you're part of the 99.907% of owners who haven't experienced a break?

My ST is a pig off the line so its not going to break.

 

[CareerFiremanGuy]

My ST is a pig off the line so its not going to break.

Well stop driving around with 400 lbs of lumber in it and it won't be a pig anymore.

 

[TheHypnoToad]

It seems like it's for FORD's "peace of mind" rather than it is for ours. Lol

Bingo and their bottom line.

 

[st8]

There’s definitely some ambiguity to the CSP imo. Initially when I read the letter I understood it as if it breaks, they will fix it. I read the faq and this point confused me. In short, a CSP is an available upgrade to a specific component or an extension of an existing warranty

When I had my Mazda there was another term for their version of “CSP”. It was a program for things that weren’t technically a recall but really should be fixed. You could request them to do if you brought it to their attention. And when reading that statement above, “available upgrade” it makes me wonder. Additionally, I don’t remember the letter stating the bolt must break first. Definitely ambiguous. However, I’m sure they require it to break first because why would it be the other way.

 

[TheHypnoToad]

Just for the heck of it, I called the phone number that they give in the letter to see what Ford was willing to say about the CSP portion but they have no additional information at this time. i’m going to say they actually do but don’t want to hear from a bunch of irate ST owners about the halfa$$ed way they are dealing with the issue.

 

[rasparks0967]

When I asked the dealer yesterday, it is basically an extended warranty now for 10 years/150,000 miles.

 

[Stone17]

When I asked the dealer yesterday, it is basically an extended warranty now for 10 years/150,000 miles.

Can we get that in writing?

 

[TheHypnoToad]

When I asked the dealer yesterday, it is basically an extended warranty now for 10 years/150,000 miles.

Did the dealer offer up if it is just to replace the bolt and any other part(s) that are damaged as a result of the bolt breaking or did they offer any hope of something more substantial like a new subframe?

 

[CareerFiremanGuy]

Did the dealer offer up if it is just to replace the bolt and any other part(s) that are damaged as a result of the bolt breaking or did they offer any hope of something more substantial like a new subframe?

Let's do some math:

252,936 Explorers are involved in the Recall.
Parts and Installation for a 4 bolt is ~$3,000.
252,936 x $3,000 = $758,808,000

That's 3/4 of a billion dollars.

Not happening.

 

[Stone17]

Let's do some math:

252,936 Explorers are involved in the Recall.
Parts and Installation for a 4 bolt is ~$3,000.
252,936 x $3,000 = $758,808,000

That's 3/4 of a billion dollars.

Not happening.

Ford was trying to save $10 off each Ford Explorer built. Now they have to pay the price.

 

[CareerFiremanGuy]

Ford was trying to save $10 off each Ford Explorer built. Now they have to pay the price.

If by "paying the price" you mean installing e-brake software and not putting in a 4 bolt for the .0929% who reported a break, then yes.

 

[Cajun Heat]

Can we get that in writing?

Received my recall letter in the mail yesterday. They put the extended warranty on the bolt fracture in writing.

 

[CareerFiremanGuy]

Received my recall letter in the mail yesterday. They put the extended warranty on the bolt fracture in writing.

I got the letter yesterday as my ST went in for the fuel rail rattle so they also completed the Recall. Now I just have to remember to release the parking brake. Lol

 

[singingwhodat]

I got the letter yesterday as my ST went in for the fuel rail rattle so they also completed the Recall. Now I just have to remember to release the parking brake. Lol

All you have to do is put it in drive or reverse then when hitting the gas, it turns off unless I’m missing something. I had the update done yesterday at my local dealership.


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