i purchased the map update of the ThumbDrive from Ford.
I attempted to update and I received the same error code.
called the number and the phone tech was no help!
next week it goes in for new seat panel and this will be added to the list for the dealer technicians to deal with!
This is from Gearhead_1. His instructions might help.
Yes. I've read where others had issues with this install.
I paid particular attention to where things may go wrong for me and what may have gone wrong for them. I'm not implying anyone made a mistake with this next comment. The only place I can see where there might have been a User Error was where the instructions directs people to put the "license file" inside the SyncMyRide folder as opposed to simply letting it reside with the other files on the thumb drive. It has to be nested in that folder.
Other than that I really can't see where user errors could crop up. I guess the parenthesis problem in the license file could be an issue if someone downloaded the license file multiple times but the instructions covered this fairly well. Other than that I really can't see where user errors could crop up.
Oh yeah, one other thing. About 15 minutes into the process the screen alerted me that the vehicle had to be put through 1 Key Cycle. I almost missed this screen as I was driving and the screen disappeared and went to the ST screen. I saw just enough of the message to point me towards a shutdown, open door, restart Key Cycle. You of course have to repeat this procedure one more time once the install is complete. This was never described in anything that I had read.