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Sync 3 Update Headache: Need Help!

Messages
8
Reactions
1
Points
2
Location
Canada
Vehicle
Ford Explorer 2023 ST- Line
#1
Hello,
I'm updating my Sync 3.4 system and have a question. Is the difference in folder structure or files between Wi-Fi and USB updates normal during the process? When I update via USB, it shows (NUST-14G381-AD), but when I update via Wi-Fi, it shows
(4U5T-14G422-CAN).

Additionally, I'm a bit confused about the software versions. According to my vehicle's screen, I currently have Sync 3 version
3.4 Build 23188. However, the Ford website indicates that I have 3.4.22251 and shows an available update for 3.4.23188. Can someone explain why the versions seem to be inconsistent?

Thanks for your help!
 

Messages
2,145
Reactions
2,321
Points
352
Location
Mondovi, WI, USA
#2
You have the newest SYNC version installed. For some reason the update may not have been sent to Ford. I would not worry about it as I doubt there will be any more updates to SYNC 3
And I would turn off OTA updates.
 

Cdubya

1000 Post Club
Messages
1,857
Reactions
926
Points
262
Location
NE Ohio
Vehicle
2020 Explorer ST
#3
If you have 23188, that's all you need to do. Turn off Automatic Updates. Stop checking the Ford site for updates.
 

Polizi212

Member
U.S. Army Veteran
Firefighter/EMT
Messages
106
Reactions
67
Points
27
Location
Ohio
Vehicle
2020 Ford Explorer ST
#4
DO not Believe the Ford Website. If your car says 23188 you are all set.
 



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