Hello everyone! Boy am I glad to find this forum.
Bought a new ST two weeks ago (early August 2020), drove it 250 miles, parked it a few days, and battery died. Took it in they replaced battery (found out car was built in June 2019, >>> 1 year old). Left in garage four days, dead battery. Then, the manual lock and key wouldn’t open the car. So had the ford roadside send a fellow to Jimmy the passenger side door and get into the locked car so we could jump it. So far the battery hasn’t died, but I’m pissed they didn’t design a manual lock on the door. Tried calling Customer Service and the person from outside of the US can only tell me to go to the dealer.
Next concern: I’m using the intelligent cruise control. Great feature. Then, wham, the car slows down 20 miles/hr while in the far left speed lane. Look back and the guy in the car behind is freaking out while he maneuvers out of the way. Apparently, the “smart” street sign system first reads the 70 mph sign, and half a block later reads the 55 mph sign (California restricts vehicles that tow to 55 mph). I’ve asked the dealer if the speed sign sensors can be disabled - said yes and he’d get back - still waiting. Called the help number on the ford mobile sync ap, and they only help with the app. Sync guy sends me to the international customer “service” line, and they tell me to call the dealer. I asked to speak with a technical person at Ford corporate and the “service team” is trained to give you the “service” and deflect you back to the dealer...
Two weeks in and I’m not loving the car or Ford...
Any input is greatly appreciated! Again, glad the site is here!