2023 Ford Explorer ST

[GROVER78045]

Is anyone else having Parking brake malfunction issues? My indicator turned on yesterday and after I parked, it automatically engaged the parking brake. When I got back on and tried to leave it wouldn't let me disengage it. I had to have it towed to the dealership.

 

[23 Explorer ST]

Mine works just fine on my 2023. Maybe they just need to reprogram the parking brake.


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[GROVER78045]

Thank you

 

[GROVER78045]

Turns out that it's the ABS module.

 

[23 Explorer ST]

Turns out that it's the ABS module.

That’s a first for me about hearing that issue on a 2023.
Thanks for the update.


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[GROVER78045]

Very upset.............The dealership installed an ABS module and booster but the vehicle has been at the shop for 3 weeks waiting on Engineer's to create software to calibrate the module. The dealership's techs have contacted Ford but Ford has not responded. Anyone have any idea how I can contact Engineering and not customer service? I'm sick and tired of hearing "there are no updates on your case"

 

[powerboatr]

Very upset.............The dealership installed an ABS module and booster but the vehicle has been at the shop for 3 weeks waiting on Engineer's to create software to calibrate the module. The dealership's techs have contacted Ford but Ford has not responded. Anyone have any idea how I can contact Engineering and not customer service? I'm sick and tired of hearing "there are no updates on your case"

That's a load of poo
There is a procedure to purge and bleed the abs system..it's in the shop manual and a laptop. Definitely call 1 800 ford and raise some level of concern.
There is also a software load for abs system
Somebody is playing hard to get, or they are dragging out a warrant claim, because they used up the hours ford Wil pay.

 

[GROVER78045]

UPDATE: Vehicle still remains at the dealership. The service advisor and the service manager have no reply from Ford engineering on the software to calibrate the ABS module. This is RIDICULOUS!!!!! I have tried every avenue to get a hold of someone at Ford other than customer service but I have been totally unsuccessful. Does anyone have any contact numbers I can try?