First off, the rear hatch window got smashed out from a tree branch and glass pellets found their way into the latch mechanism .
I heard glass crushing as the hatch closed and locked. The glass replacement dude was informed and vacuumed best he could.
The hatch worked fine for a while, so I paid it no mind, then last time it closed, it locked and will not open.
I hear the latch receiving the open signal & the motor make sound but no movement, hatch won't pop open. I took it to the dealer and they found glass pieces
inside the panel, said Ford won't cover it. From their attitude I honestly don't think they knew how to get latch open.
They were nice enough tho to force command 3rd row seat down as seats will only normally function with rear hatch open. $150 bill !
Just great, so I got home & looked for way to get the latch open from the inside.There is a pop out piece on the panel right at the latch made me think
that is where it can be manually opened from the inside, NOPE, nothing there just a torx bolt I removed it and that does nothing.
I pulled whole panel back as best it will go but can't completely remove it because the bottom piece is trapped by the latch going through it.
I don't see any manual way presenting itself to get the latch open & nothing online how to do it.
I heard glass crushing as the hatch closed and locked. The glass replacement dude was informed and vacuumed best he could.
The hatch worked fine for a while, so I paid it no mind, then last time it closed, it locked and will not open.
I hear the latch receiving the open signal & the motor make sound but no movement, hatch won't pop open. I took it to the dealer and they found glass pieces
inside the panel, said Ford won't cover it. From their attitude I honestly don't think they knew how to get latch open.
They were nice enough tho to force command 3rd row seat down as seats will only normally function with rear hatch open. $150 bill !
Just great, so I got home & looked for way to get the latch open from the inside.There is a pop out piece on the panel right at the latch made me think
that is where it can be manually opened from the inside, NOPE, nothing there just a torx bolt I removed it and that does nothing.
I pulled whole panel back as best it will go but can't completely remove it because the bottom piece is trapped by the latch going through it.
I don't see any manual way presenting itself to get the latch open & nothing online how to do it.
