I have had my ST since September 2019 and for the most part I would say it has been problem free. The only issues I really had were a stuck window switch which was replaced, a cracked cat converter which was replaced under a recall and driver heated seat stopped working in which heating element was replaced.
Long story short, I was getting a bad smell from the exhaust on a cold start and scheduled a visit with the dealer. They needed to run diagnostics since the cat converter was already replaced in Feb 2023. About a week later they said the cam phasers were bad and had to be replaced and that it was a big job (30 hours I believe they said) but it was covered under warranty. Fast forward to six weeks later and I get a call from them stating they replaced the engine with a new one..I was like what? The tech was like "Yep, the cam phasers were bad but after we replaced it, the O2 sensor threw a code and eventually the engine just had to be replaced and that they got a new one from Ford and did what was needed". Not that I mind having a brand new engine but I was shocked that a smell from the exhaust led to this outcome. Part of me thinks the tech(s) messed up the repair.
I was contemplating selling the ST before this issue but now I am thinking it might be a good idea to keep it given that it has a new engine. I would say it is driving much better than before. Prior to the work, it was starting to feel sluggish which I was told was due to the bad cam phasers.
Anyway, not sure if anyone had a similar experience but thought I'd share because I would have never expected this outcome with such low miles. In a way I am glad I am still bone stock so they could not try to blame a tune for the issue. But the thought of getting a tune in the near future has definitely crossed my mind
Long story short, I was getting a bad smell from the exhaust on a cold start and scheduled a visit with the dealer. They needed to run diagnostics since the cat converter was already replaced in Feb 2023. About a week later they said the cam phasers were bad and had to be replaced and that it was a big job (30 hours I believe they said) but it was covered under warranty. Fast forward to six weeks later and I get a call from them stating they replaced the engine with a new one..I was like what? The tech was like "Yep, the cam phasers were bad but after we replaced it, the O2 sensor threw a code and eventually the engine just had to be replaced and that they got a new one from Ford and did what was needed". Not that I mind having a brand new engine but I was shocked that a smell from the exhaust led to this outcome. Part of me thinks the tech(s) messed up the repair.
I was contemplating selling the ST before this issue but now I am thinking it might be a good idea to keep it given that it has a new engine. I would say it is driving much better than before. Prior to the work, it was starting to feel sluggish which I was told was due to the bad cam phasers.
Anyway, not sure if anyone had a similar experience but thought I'd share because I would have never expected this outcome with such low miles. In a way I am glad I am still bone stock so they could not try to blame a tune for the issue. But the thought of getting a tune in the near future has definitely crossed my mind
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